Frequently Asked Questions
Discover everything you need to know about our precision tool watches.
What makes Fortis watches 'Tool Watches'?
Our watches are engineered for extreme durability and professional utility, featuring robust movements, superior legibility, and high-grade materials like titanium and recycled stainless steel designed for space, sky, and sea.
Do you offer international shipping?
Yes, we provide secure, insured worldwide shipping. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is the warranty period for a Fortis watch?
Every Fortis timepiece comes with a 2-year international warranty from the date of purchase, covering any manufacturing defects. You can extend this by registering your watch on our official website.
What is your return policy?
We offer a 14-day return window for watches in unworn, original condition with all protective films and packaging intact. Please contact our support team to initiate a return request.
How should I maintain my mechanical watch?
To ensure longevity, we recommend a full service every 4 to 6 years. Additionally, always ensure the crown is fully screwed down before any water exposure to maintain water resistance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized secure payment options depending on your shipping region.